tutor training/ team building
On the 16th of September 2017 IkamvaYouth Mamelodi branch held a team building session/ tutor training. The team building was facilitated by Zoe Mann, it started at 09:30 to 14:00, the session consisted of the volunteer tutors and the branch staff, in total there were 42 participants.
The purpose of the team building/ tutor training was for the volunteers to familiarise themselves with one another, with the leadership/ staff of the branch, to discuss some of the challenges pertaining to the various programs offered, and more importantly to get to thoroughly comprehend what Ikamva is, what it stands for, its values and the organizational culture.
The day began with a brief introduction of each individual in attendance through an icebreaker, then each member articulated briefly their expectations for the day.
The first activity of the day, participants were given a task of walking around and briefly engaging with the next person on how their journey to Ikamva began, be it starting from their home on that day to Ikamva, be it starting from the day they became alumni, be it the day they became part of the branch staff and many more.
The participants were put into groups of 5 people, and instructed to articulate some of the greatest challenges they face pertaining tutoring in whatever aspect, and some of the things that frustrate them within the organisation on a daily basis, and in their respective groups they were given an opportunity to present their observations, what they had written down, and to motivate where clarity was imperative, so a dialogue was in place for the activity.
Some of the burning issues were:
- Learners expecting tutors to do their work instead of helping them understand
- How to deal with ill discipline
- Punctuality challenges, both for learners and tutors
- The loitering of tutors during tutoring
- Tutors not being truthful about their reimbursement money
- Lack of communication between tutors and the branch staff
Upon completion of the first task the follow up task was to articulate solutions to the given challenges, so the groups convened yet again to discuss how the above mentioned challenges and more can be solved, and what can be some of the innovative ways of moving the organisation forward.
Over and above, the purpose of the team building session and expectations were met, out of the challenges, innovative ways and strategies of solving the challenges were put in place, and the relevant people( portfolio heads) together with the branch staff given a mandate of ensuring that the strategies be implemented going forward. We thoroughly comprehend that transformation takes time, thus it was agreed that five strategies out of the articulated be chosen for implementation this year, given the fact that we have new staff members, the fact that the solutions/ strategies are many and implementing them all at once will be chaotic, and lastly given the fact that the year is almost over.