Database and M&E Administrator

IkamvaYouth is a township-based volunteer programme that gets learners out of poverty through education. The organisation exists to reduce inequality in South Africa, and its track record of matric results, access to post-school opportunities, and alumni success is proof that positive change is possible.


Purpose of the Position:

The Database and M&E Administrator will assist with database administration, training and compiling M&E reports. She/he is responsible for all database “help desk” activities at IkamvaYouth which includes; providing end-users with technical assistance in resolving database issues, answering questions and diagnosing problems. He/she will implement escalation and resolution procedures, as well as train end users.

The Database and M&E Administrator reports to the Database and M&E Coordinator.


 1.       Administrative Support

  • Troubleshoot any Ed-Admin data issues raised by staff
  • Escalate unresolved issues to the Database and M&E Coordinator
  • Create database profiles for new staff
  • Disable access for staff who have left IY
  • Create and update user guides for Ed-admin
  • Termly setup of database menus: Assessment Tab, Timetables etc.
  • Oversee quality and accuracy of data entered
  • Monitor what staff are inputting on the database, alerting teams where there are errors or omissions
  • Pick up on, query and remove duplicates
  • Check menus to ensure branches are complying with programme requirements (e.g. Learner attendance entered 3 times a week, tutor attendance captured etc.)
  • Data entry
  • Add Database events to the IYSA calendar
  • Assist in logistics and set up for in person training events hosted by Database and M&E Coordinator
  • Provide expert advice and support in relation to Programmes Pilot Projects

 2.       Training Support

  • Schedule and conduct training for new staff on Ed-admin
  • Identify staff who need additional training and support

 3.       Reporting and Analysis

  • Assist the Database and M&E Coordinator with compiling standard recurring reports (annual, termly branch, matric results)
  • Assist with ad-hoc analysis and reports as and when required
  • Monthly data check report
  • Assist with preparing the master data
  • Pulling data from the Dashboard and Ed-admin
  • Follow up on their progress in completing this task



  • National Diploma or Bachelor’s degree in related field
  • Minimum of 2 to 3 years M&E experience
  • Tech savvy
  • Proficient in Excel
  • Working knowledge of STATA would be advantageous
  • Previous experience with working on a database



  • Performance oriented
  • Problem solving skills
  • Proactive
  • Resourceful
  • Good written and verbal communication skills
  • Adaptable
  • Attention to Detail
  • Accuracy
  • Self- starter



Interested applicants should submit their CV and a cover letter via email to with the subject heading “Database and M&E Administrator” by 17 April 2018.


Due to the volume of applications we receive, if you do not receive feedback within two weeks please accept your application as being unsuccessful.